Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
Virtual Coworker
Posted 26 days ago
Full time
$450–$550/mo
≈₱27,000–₱34,000
Philippines only
About the role
• Monitor and action escalated tickets from the company's AI agent system.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.
Required Qualifications
• This role is only open to Filipinos permanently residing in the Philippines.
• Strong general administrative or personal assistant skills, with the ability to work independently and complete customer requests efficiently.
• Comfortable working with AI tools and able to read, interpret, and act on AI-generated instructions.
• Strong general administrative or personal assistant skills, with the ability to work independently and complete customer requests efficiently.
• Comfortable working with AI tools and able to read, interpret, and act on AI-generated instructions.
Required Skills
Artificial Intelligence
Customer Service
Document Management
Email Management
Inbound Call Handling
Ticket Management
Ticket Triage
Client Relationship Management
Confidentiality
Required Tools
ChatGPT
$450–$550/mo
≈₱27,000–₱34,000